Privacy Policy

Last updated: October 30, 2026

This Privacy Policy explains how Qwibie, Inc. ("Qwibie," "we," "us") collects, uses, shares and protects personal information when you visit www.qwibie.com or use Qwibie's board governance software, including app.qwibie.com and related features (the "Service"). It applies to organizations of every kind that use the Service. For the Customer Data your organization puts in the Service, your organization decides what is collected and why, and Qwibie processes it on that organization's behalf under our User Agreement. For account, billing, security and website information described here, Qwibie is responsible for the use described in this policy. If your organization needs a data processing addendum, contact us at [email protected].

Information we collect

  • Account information: names, email addresses, phone numbers where provided, sign-in credentials such as a passkey, role and organization details provided by you or your administrator.
  • Customer Data: the documents, minutes, votes, agendas, messages and other content your organization and its authorized users upload or create in the Service. This can include personal information about directors, officers, members, staff and other people.
  • AI and voice interactions: what you ask Steward and its answers, and, when you use voice or call Steward's phone number, your voice. Phone calls may be recorded and transcribed. If you leave a message for the Qwibie team, we keep the message and the details you give so we can respond.
  • Billing information: your billing name, email and plan. Payment card details are collected and held by our payment processor, Stripe, and not by Qwibie.
  • Usage and device information: the pages and features you use, log data, IP address, browser and device type, and security events.
  • Website information: when you visit www.qwibie.com, the pages you view, links you click, referring pages and similar data collected by the tools in our Cookie Policy, which load only if you accept them. If you choose "Accept all", then when you click a link to our pricing page on app.qwibie.com, we add to that link the campaign tags (the utm values) from the first link that brought you to our site, if it had any, and an anonymous analytics ID. If you reject non-essential cookies, or haven't chosen yet, nothing is added.
  • Communications: messages you send us, including support and sales requests.

We collect this information from you, from your organization's administrators and authorized users, from your devices when you use the Service, and from the service providers listed below.

How we use information

  • to provide, operate, secure and support the Service, including meetings, votes, minutes, the document vault and Steward;
  • to create and manage accounts, authenticate users and manage access by role;
  • to process payments, send receipts and manage subscriptions;
  • to send service messages such as meeting notices, reminders, security alerts and updates to our terms;
  • to monitor, debug and improve the reliability and performance of the Service, using aggregated information where we can;
  • on www.qwibie.com, and only if you accept them, to measure how the website is used and how our advertising performs, as described in the Cookie Policy;
  • to respond to requests, enforce our agreements, prevent fraud and abuse, and meet legal obligations.

We do not sell personal information, and Customer Data is never sold or used for advertising. We do not use Customer Data to train AI models. We do not share personal information for cross-context behavioral advertising unless you accept advertising cookies on www.qwibie.com, and we treat a Global Privacy Control signal from your browser as a choice to reject them.

Subprocessors

We use the following service providers to run the Service. They may process personal information only to perform services for us. The list is kept current on this page.

  • Google Cloud: hosting, our managed database, file storage and secrets management; live-meeting video and audio infrastructure that we run ourselves on Google Cloud; Google Cloud Speech-to-Text, which turns meeting speech into text for AI meeting notes; and Google (Gemini, through Vertex AI), which reads scanned documents and statements. Qwibie's servers are in the United States (Google Cloud, us-central1); the app, database and Gemini run there.
  • Cloudflare: domain name service, content delivery and security filtering for www.qwibie.com and app.qwibie.com.
  • Anthropic (Claude): AI model for Steward's answers, drafts and most AI features, including turning meeting text into notes.
  • xAI (Grok): Steward's voice, including speech to text, dictation and spoken replies, the Steward phone line, and some writing help.
  • Stripe: payment processing and subscription billing.
  • Microsoft (Microsoft 365, through Microsoft Graph): sending and receiving email, including service messages and replies to Steward.
  • Telnyx, our telephone carrier for the Steward phone line.
  • Geoapify: checking organization addresses you enter, and looking up the approximate location of IP addresses when we review sign-in security.
  • PostHog (US cloud): product analytics for the website and the Service. On www.qwibie.com it loads only if you accept analytics cookies.

On www.qwibie.com only, and only if you accept advertising cookies, the LinkedIn Insight Tag and the Meta Pixel measure our advertising, as described in the Cookie Policy. LinkedIn and Meta act on their own behalf under their own privacy policies.

Steward is an AI assistant, not a person. It doesn't vote, approve or sign for your board.

When you talk to Steward by voice, or call Steward's phone number, your voice is sent to xAI so Steward can understand you and answer aloud. These conversations may be recorded and transcribed, and Steward keeps the text in its history, like a typed chat.

When an officer turns on AI note-taking in a meeting, Steward's tile says so in the room, guests see a notice before anything they say is included, and phone callers aren't included. Steward turns what's said into notes for the minutes draft, and the secretary reviews them. Qwibie doesn't store the audio, and the text taken from speech is deleted when the minutes are approved, or after 30 days.

We don't use your board's data to train AI models. We may also disclose information if the law or a valid legal process requires it, to protect rights, safety and security, to an advisor under a duty of confidentiality, and in connection with a merger, financing or sale of our business, with notice where required. Within an organization, administrators and other authorized users can see what their role allows.

How long we keep information

We keep Customer Data while your subscription is active and for the export request period described in our Terms of Use after it ends. After that we delete or de-identify it within a reasonable time, subject to backup cycles and any retention the law requires. We keep other information only as long as needed for the purposes in this policy, and as follows:

  • billing and transaction records: 7 years, for financial recordkeeping;
  • communications logs: 3 years;
  • usage analytics and support records: 2 years;
  • phone messages for the Qwibie team: 90 days after the message has been handled;
  • text taken from speech for AI meeting notes: deleted when the minutes are approved, or after 30 days; the audio is not stored.

Security

We use safeguards intended to protect information. Qwibie runs on Google Cloud, and its servers are in the United States (Google Cloud, us-central1), with automated backups and point-in-time recovery. Data is encrypted in transit using TLS 1.2 or higher and encrypted at rest. Each organization's records are kept separate from every other organization's at the application level. Inside your organization, access follows each person's role, and your board's administrators decide who holds which role. We keep audit logs of sign-in and security events, administrative actions, meeting and voting records, minutes signing activity, AI assistance usage and billing events; which events are logged may change. Changes pass automated checks, and changes that touch sign-in, permissions, data access or data deletion also get a dedicated security review before release. No system is perfectly secure, and we cannot guarantee absolute security. We don't hold a SOC 2 report or other certification today. More detail is on our Trust page.

If a security incident affects your personal information, we will notify affected customers without undue delay and in any event as required by law.

Your choices and rights

You may ask us to access, correct, delete or export personal information we hold about you, and you may ask us to limit certain uses. Depending on where you live, including California, you may have additional rights under the law, and you will not be treated differently for using them. To make a request, email [email protected]. We respond within the time the law requires, and we may need to verify your identity. If your information is in an organization's Customer Data, we may refer you to that organization, which decides how its records are handled. You can change your cookie choices at any time with the "Cookie settings" link in the footer of www.qwibie.com. You can unsubscribe from marketing messages at any time, and we send service messages as needed to operate your account. If you are not satisfied with our response, you may contact your local data protection or consumer authority.

Children

The Service is for organizations and is not directed to children. We do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, contact us and we will delete it.

International transfers

Qwibie is based in the United States and operates the Service from the United States: Qwibie's servers are in the United States (Google Cloud, us-central1). If you use the Service from another country, your information will be transferred to and processed in the United States, where data protection laws may differ from those where you live. If your organization needs a transfer mechanism such as standard contractual clauses, ask us and we will tell you exactly what we can commit to.

Cookies

We use cookies and similar technologies on www.qwibie.com and in the Service. See our Cookie Policy for details and how to control them.

Changes to this policy

We may update this policy. We will post the new version with its date, and will give notice of material changes as the law requires.

Contact

For privacy questions and requests, contact [email protected].

Qwibie, Inc.
548 Market St PMB 736263
San Francisco, CA 94104